At DBM, we value your satisfaction. If for any reason you are not completely happy with your purchase, we offer a 30-Day Money Back Guarantee

 

RETURN PROCESS

1. SUBMIT A RETURN REQUEST

Contact us at support@dbmimporters.com or use our “contact us” form

2. PREPARE YOUR ITEM

Please make sure your item is:

• Unused and in its original packaging
• In the same condition as when you received it
• Returned within 30 days of delivery

3. SHIP THE ITEM BACK 

• Send the item to the return address provided by our support team.
• Customers are responsible for return shipping costs, except in cases where the item is damaged or incorrect upon arrival.
  

4. RETURN PROCESSING

Once we receive your return, please allow 1-2 business days for inspection and processing.

5. REFUND OR EXCHANGE 

After your return is approved:

• Refunds will be issued to your original payment method
• Exchanges will be shipped out immediately