At DBM, we value your satisfaction. If for any reason you are not completely happy with your purchase, we offer a 30-Day Money Back Guarantee

 

RETURN PROCESS

1. SUBMIT A RETURN REQUEST

Contact us at support@dbmimporters.com or use our “contact us” form

2. PREPARE YOUR ITEM

Please make sure your item is:

• Unused and in its original packaging
• In the same condition as when you received it
• Returned within 30 days of delivery

3. SHIP THE ITEM BACK 

Send the item to the return address provided by our support team.
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.

4. RETURN PROCESSING

Once we receive your return, please allow 1-2 business days for inspection and processing.

5. REFUND OR EXCHANGE 

After your return is approved:

• Refunds will be issued to your original payment method
• Exchanges will be shipped out as soon as available